Course Trainers and Assessors:
A Fee of 50% will be charged if:
- You reschedule inside 7 days. This includes lateness to assessment or course.
- Failure to attend the course or assessment for any reason including illness.
Loss of payment due to:
- If you do not attend all training sessions, their will be no refund on training missed and if you are deemed not yet competent a reassessment fee will apply.
- If you do not provide your 100 point ID check on the day of Assessment a reassessment fee will apply.
General Refund policy:
- No postage will be refunded.
- Refund will be paid by cheque.
- Refund must be requested in writing.
- If the Training or Assessment Service is cancelled by ALS a full refund will be paid or a rescheduled date will be arrange at no extra cost.